Shipping islandwide across Singapore | Free shipping on orders over $45 and for all subscription orders

Privacy policy

OATSIDE PRIVATE LIMITED is committed to protecting the privacy of visitors to this Site. We collect personal information in order to give you a more enjoyable, personal and convenient shopping experience.

The use of this Site signifies that you agree to this Privacy Policy. If you do not agree to this Privacy Policy, please do not use this Site. This Privacy Policy does not apply to the websites to which we link.

When you submit information to us, sign up as a customer on our Site, visit our Site or follow us on social media, you agree and consent to OATSIDE PRIVATE LIMITED, including its related corporations, business units, parents and subsidiaries (collectively the “Group”) to use your personal information.

OATSIDE PRIVATE LIMITED‘s collection of customers’ information is required for the operational viability of our business. We will not share or disclose your information to anyone except for approved third-party vendors (“Approved Third-Party Vendors”) who are hired for specific functions, including but not limited to order-fulfilling, delivery, postal mail, email, processing of payments, loyalty programmes and more. These vendors have access to your details, but may not use them for other purposes other than the function they have been hired to fulfill.

We may use your personal information to support and enhance your use of the Site, including without limitation: providing customer service; sending you marketing material through Electronic Direct Mailers and Direct Mailers; giving you gifts; fulfilling your order; and any other methods of supporting your use of our site.

When you sign up with us on our Site you will automatically be added to our electronic mailing list. From time to time, you will receive marketing material, latest offerings, news and offers when you are on our electronic mailing list. If you do not wish to receive such offerings, you can unsubscribe by clicking “Unsubscribe”.

In the event of a merger or acquisition or sale involving all or part of our business or as part of a corporate reorganization, stock sale, we may transfer your personal information as an asset to the acquirer or partner.

We may disclose your information in order to comply with any requirement of the law, court order, governmental order or subpoena. In the event that your personal information might be provided to any third party for any reason other than as set forth in this Privacy Policy, you will receive a notice from us.

We use cookies when you visit our site to provide you with a personalised shopping experience, personalised advertising and to analyse our web traffic.  Below are the two main types of cookies we use and further details on why we use them.

(1) Site functionality cookies – these cookies allow you to navigate the site and use our features, such as “Add to Cart” and “Checkout”.

(2) Reporting and analytics cookies – these cookies allow us to measure and analyse how our customers use the site, to improve both its functionality and your shopping experience.

By using our site, you agree to us placing these sorts of cookies on your device and accessing them when you visit the site in the future. 

The length of time that a cookie remains on your computer or mobile device depends on whether it is a “persistent” or “session” cookie. Session cookies last until you stop browsing and persistent cookies last until they expire or are deleted. Most of the cookies we use are persistent and will expire between 30 minutes and two years from the date they are downloaded to your device. Please note that by deleting or disabling future cookies, your user experience may be affected and you might not be able to take advantage of certain functions of our site.

We take reasonable precautions to protect your information and process it securely. Such measures include, but are not limited to passwords, firewalls, and other standardized industry practices. However, no method of transmission over the internet, or electronic storage, is 100% secure and we cannot be held liable for any loss you may suffer for unauthorized access or loss of any data provided to our website. Nevertheless, we strive to protect the security of your information, and are constantly reviewing and enhancing our information security measures.

We reserve the right to amend and update our Privacy Policy whenever we deem fit. All changes to our Privacy Policy will be made here, and your continued use of the Site indicates your consent to the Privacy Policy as posted.